How we handle your data

This policy explains how PL Taylor Landscaping ("we", "us") collects and uses your personal data when you contact us or use this website, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

PL Taylor Landscaping is a landscaping business based in Chadwell St Mary, Essex. We are the data controller for the personal data described in this policy. You can contact us at contact@pltaylorlandscapingltd.co.uk.

What we collect

• Details you give us via the quote form: name, phone or email, postcode, chosen service and your message.
• Information you provide by phone, WhatsApp or email when enquiring.
• Limited, anonymised analytics data if you consent to analytics cookies (see our Cookie Policy).

How and why we use it

• To respond to your enquiry and provide a quote: our lawful basis is taking steps at your request prior to entering a contract.
• To carry out and manage work you ask us to do: performance of a contract.
• To improve our website where you have consented to analytics: consent.

Who we share it with

We do not sell your data. We use trusted service providers to operate the site and handle form submissions (for example our form-handling provider and hosting). These providers process data on our behalf under appropriate agreements.

How long we keep it

We keep enquiry and project records only as long as necessary for the purposes above and to meet legal and tax obligations, then delete them.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict use of your personal data, to object to processing, and to data portability. To exercise any of these, email contact@pltaylorlandscapingltd.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes

We may update this policy from time to time; the date above shows the latest version.